At Jobs24 Books, books are sold as physical products for examination and educational preparation.
No Return After Delivery
Once a book has been delivered and accepted by the customer, it cannot be returned or exchanged simply because the customer has changed their mind, no longer needs the book, ordered by mistake, or does not want the book.
Please carefully review the book details before placing your order.
Order Confirmation
Before completing your purchase, customers should carefully check:
- Book title
- Quantity
- Edition, where applicable
- Delivery address
- Contact information
- Order details
Once an order has been processed or dispatched, cancellation may not be possible.
Damaged or Incorrect Book
If you receive a book that is incorrect or materially damaged at the time of delivery, contact us promptly at:
Please provide your order number and clear photographs or other relevant evidence.
Any such request will be reviewed by Jobs24 Books. If an issue is verified and qualifies under our policy, we may provide an appropriate resolution.
Non-Returnable Situations
A book will generally not be accepted for return because:
- The customer changed their mind.
- The customer no longer needs the book.
- The wrong book was ordered by the customer.
- The customer ordered the wrong quantity.
- The customer does not want the book after receiving it.
- The book has been opened, used, marked, written in, damaged, or altered after delivery.
Refunds
Refunds are not provided for ordinary change-of-mind returns or customer ordering mistakes.
Where a refund is specifically approved under this policy, the applicable refund method and processing time will be communicated to the customer.
By placing an order, the customer acknowledges and agrees to this Returns & Refunds Policy.